CGS, a global provider of business applications, enterprise learning and outsourcing services, held a grand opening of its new offices at 3795 Data Drive. The company, which has been in Atlanta for more than 10 years, outgrew its previous facility in the central perimeter market as the company expanded its services and customer base.
“We’re excited to officially open our new facility to further provide best-in-class services to current and future customers,” said Phil Friedman, president and CEO of CGS. “With the continued expansion of our contact center business, it was essential to not just find a larger space, but one with improved security and technology capabilities. 3795 Data Drive in Lakeside at Spalding Triangle allows for advancing the support of our global customer base.”
The Peachtree Corners location is a high-volume contact center office, providing help desk, tech support, customer care, sales and financial process outsourcing services. The 55,000 square foot space allows for up to 1,200 employees, more than doubling its previous location. The facility also includes a biometric security system, secured access rooms, and a state-of-the-art data center for reliable operations and to protect in the handling of sensitive customer information.
“CGS’s decision to locate to Peachtree Corners makes a great statement about the company’s confidence in the strength of our business environment,” said James P. Cate, Managing Principal of Glenfield Capital. “We are excited to welcome them to our building and the community, and are confident that they will see continued growth and success here.”
“Beneficial for CGS new hire and customer training, the facility boasts six high-tech training rooms,” said Gary Fickey, VP, Operations & Customer Support, CGS Atlanta. “We are very excited about the opportunities the Peachtree Corners location provides for our customers and our employees.”
The new facility, located at 3795 Data Drive in Peachtree Corners, is one of CGS’s 18 global locations. The office currently houses 350 full-time employees who provide business process outsourcing services to some of the world’s largest brands.
ABOUT GLENFIELD CAPITAL
Glenfield Capital is an Atlanta, Georgia based private real estate investment company and asset manager. Its principals have decades of real estate investment experience including more than $1 billion in advisory and principal activities. Glenfield’s current portfolio includes over 900,000 square feet in the Southeastern US. For more information please visit www.glenfieldcapital.com.